What is a Total Loss Letter?

Topics in this post

total loss letter

Car accidents are messy. But the real frustration often begins after the crash.

If your car’s damaged beyond repair or just not worth fixing, you’ll probably get something called a total loss letter from the insurance company. It’s not just a formality. It’s a document that affects your wallet, your transportation, and maybe even your legal rights.

Here’s a fact that might surprise you: in many states, if the repair costs are just 70–75% of your car’s value, it can be considered a total loss, even if it still runs. That’s where the total loss letter comes in. And if you’re not careful, you could end up settling for less than your vehicle is worth.

This article will break down what that letter means, what to do when you get one, and how Lowe Law Group can help if things don’t add up. Let’s get into it.

What Does Total Loss Report Mean?

A total loss report is the insurance company’s way of telling you, “We’re not fixing your car.” It usually happens when the cost to repair the vehicle is more than what the car is worth.

The number they use to make that call is called the Actual Cash Value (ACV). That’s how much your car was worth right before the accident. If repairs cost more than that or come close depending on state rules, they’ll total it out.

Once that happens, they’ll send you a total loss letter. That’s the official document stating the vehicle is being declared a total loss and what they’re offering to pay you for it.

This letter usually includes:

  • Your car’s ACV
  • A breakdown of the valuation
  • The settlement offer
  • Steps for transferring your title
  • Info on what to do if you disagree

You don’t have to accept their first offer. More on that later.

Does a Total Loss Affect Credit?

The short answer: not directly.

A total loss doesn’t show up on your credit report. It’s not a loan or a late payment. But there’s a catch.

If you owe money on the car, say you’re still paying off a loan, then what happens next could affect your credit.

Let’s say the insurance payout is less than what you owe on the loan. That gap? That’s your problem. Unless you have gap insurance, you’ll still owe the difference. And if you don’t pay, that could hurt your credit score.

So, while the total loss itself doesn’t go on your credit report, the fallout from how it’s handled might.

Can You Negotiate a Total Loss Amount?

Yes. And you probably should.

Insurance companies often start with a low offer. That ACV number they give you? It’s not set in stone. It’s just their estimate of what your car was worth before the crash.

Here’s how to push back:

  1. Get your own comps: Look up similar vehicles in your area, same make, model, year, mileage. Use Kelley Blue Book, Edmunds, local listings.
  2. Ask for the valuation report: They must show you how they came up with the number.
  3. Point out missing features or upgrades: If your car had new tires, tech, or other options, those add value.
  4. Submit written evidence: Provide ads, receipts, or other proof to support your counteroffer.

Lowe Law Group helps injured clients challenge lowball total loss offers. We know the laws. We know the tactics. And we know how to fight back.

How Long Does a Total Loss Stay on Your Record?

It depends what you mean by “record.”

If you’re talking about your driving record or credit score, a total loss doesn’t show up there. It’s not a traffic violation, and it’s not a financial misstep (unless you default on a related loan).

But a total loss can affect your insurance history. Once your car is declared totaled, it gets a “salvage” title. That stays with the car forever, and insurance companies might see you as higher risk. That can lead to higher premiums down the line.

Also, if you buy back the car and keep driving it, its salvage status will follow it. That can make it harder to sell or insure later.

What happens if you don’t agree with a Total Loss Adjuster?

If you think the adjuster got it wrong, you have options. You don’t have to sign or accept anything right away.

Here’s what to do:

  • Ask questions: Why did they come to that value? What comps did they use? What repair estimates did they get?
  • Challenge errors: Maybe they missed upgrades, repairs, or used bad comparisons.
  • Get a second opinion: Some independent appraisers can give you a neutral ACV.
  • File a formal dispute: You can submit a written appeal with supporting evidence.
  • Hire a lawyer: If you’re hitting a wall, a lawyer can escalate the claim or even take legal action if necessary.

Insurance companies are betting you’ll just accept the offer and move on. But if your car was worth more or if the payout leaves you owing thousands, it’s worth fighting.

Personal injury attorneys like Lowe Law Group don’t just handle injuries. We also help our injured clients handle the insurance mess that follows. That includes total loss disputes, coverage gaps, and bad-faith tactics.

Final Thoughts

A total loss letter can feel like the final word. It’s not. It’s just the insurance company’s first move.

You can negotiate. You can push back. And you can get help doing it.

At Lowe Law Group, we help people who’ve been in serious accidents. Not just with their injuries, but with the insurance battles that come afterward. We know how to read a total loss letter. We know how to challenge a bad offer. And we know how to hold insurers accountable.

If you’ve been hurt in an accident and have questions about your total loss letter, contact Lowe Law Group today. We’ll review your case for free and help you figure out your next move.

Share Post

Facebook
X
LinkedIn
Pinterest
Email
About the Author

Lowe Law Group

Let's Win Your Case

Practice Areas

Recent Victories

Over $550 Million Recovered For Our Clients

Meet Our Attorneys

Hear From Those We’ve Helped:

I had a wonderful experience with Lowe law group after my accident. They were great and my case manager Cyra was an absolute ANGEL to work with!! Highly recommend.

Giselle was always kind. I love how she always communicated with me through this whole process. If I didn’t understand something , She would explained it in terms that I could. I give Giselle and Lowe…

I cannot say enough, good things about Heather at Lowe Law Group! From the very beginning, she was a beacon of kindness, compassion, and professionalism. She truly cares about her clients, and her emp…

Let's Win Your Case

Other Posts That You Might Be Interested With

Common Car Insurance Myths and Misconceptions

3 Costly Car Insurance Myths That Leave You With Less Coverage After a Crash

You might think your car insurance has your back after a crash. But here’s…

VIEW POST

Motorcycle Accidents: Common Causes and How to Stay Safe

Motorcycle Accidents: Common Causes and How to Stay Safe

Riding a motorcycle offers a sense of freedom that few other forms of travel…

VIEW POST

night driving safety

Driving After Dark? Here’s How You Can Stay Safe on the Road

Driving at Night Is Riskier Than You Think Night driving accounts for only about…

VIEW POST

Clear checkered pattern
Men in suits
Tell Us Your Story

Let’s Win Your Case, Together


By submitting this form, you agree to receive marketing SMS messages from Lowe Law Group and its agents. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. We will use and protect your data in accordance with our Privacy Policy
Paper page shadow

Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Lowe Law Group, may collect from you, and how it is used. By using our website, www.lowelawgroup.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

 

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

 

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (800)-319-5196 or via mail Attn: Privacy Officer, 6028 S. Ridgeline Drive, Suite 200, Ogden, UT 84405.